As Field Service Coordinator, Joel takes a lead role for new system installs for faculty and staff, manages a group of onsite Student Technology Assistants, and leads our effort to respond quickly to break/fix issues related to computers and printers. Joel can be reached by calling the Service Desk at 330-287-4357
Technology Services - Service Desk
If you don't know whom to call, call us. We can probably help you and if we can't we'll help you find the person who can.
Sam joined the Information Technology Department in March of this year and has been working with the College in other departments for the past 10 years. She hopes to provide technical support for faculty and staff as she continues to grow and learn within the technology service field.
As Technical Associate John has responsibility for supporting College-standard computing equipment and software for the College community. This support includes maintenance, repair and recommendation of notebook and desktop computers, peripherals, public access computer labs, printing stations, and loaner equipment and access to software and licenses as necessary.